Skip to content

New: RTO Shield flags risky COD orders before you ship. Try it free →

Book a pickup in 60 seconds. No signup needed. Schedule now →

Shipping 500+ parcels a month? Get a custom rate card. Talk to us →

ZipNexa

Help Center

COD and Remittance

Cash on delivery and payouts.

When will I get my COD money?

On the standard plan, COD is paid to your bank a fixed number of days after delivery. Higher plans pay faster.

Where can I see COD statements?

COD and Remittance in your dashboard, with order-level details.

What is the COD fee?

The COD fee is shown before you book. It is always shown before you book.

Can customers pay by UPI instead of cash?

Yes, through a payment link at the door.

What if the COD amount is wrong?

Raise a ticket within 48 hours with the tracking number. We check with delivery proof.

Still stuck?

A real person replies within one working day.

Raise a ticket