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ZipNexa

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Grievance Officer

For escalations that were not resolved through support.

Grievance Redressal

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Our Lucknow office

Principal place of business: First Floor, B-2/64, Lohia Road, Vibhuti Khand, Gomti Nagar, Lucknow, Uttar Pradesh 226010.

  • Teave Business Solutions Private Limited
  • Support hours: Monday to Saturday, business hours
  • Please book a visit through the form above
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FAQs

Questions, answered.

How fast do you reply?

We reply to messages within one working day. For urgent shipment issues, call or WhatsApp us.

Where do I find my tracking number?

In the booking SMS, WhatsApp message or email, and in your dashboard. It is also called the AWB.

How do I escalate a complaint?

If support has not resolved it, write to our Grievance Officer. See Grievance Redressal.

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